FAQ

The Norwalk Board of Education will transport eligible students from their home area to their districted school based on the student’s officially registered address.  Eligible students are automatically assigned a scheduled stop upon registering for school.  No additional steps are necessary.

To better serve families, NPS is introducing a new search tool to access bus route information. It is called WebQuery and can be found on the Office of Transportation’s Bus routes website.

To ensure the safety of students and staff, our school buses are equipped with a digital video camera system. School administration has access to view video footage upon request.

• Students in Kindergarten through Grade 3 who live more than 1 mile from the school
• Students in Grade 4 through Grade 8 who live more than 1 1/2 miles from the school
• Students in Grade 9 through Grade 12 who live more than 2 miles from school

Eligibility limits are measured from the property line of the family's home shortest distance to the property line of the school, not door to door.

A walking linear measurement wheel is used to measure the distance in feet and is then converted to mileage. A car odometer reading or GPS navigation are not state-accepted tools for measuring eligibility as tire size, wheel base, and odometers vary on vehicles.

If you are not certain of your eligibility please contact your school's main office for further information.

Durham School Services, Norwalk Public Schools’ main home-to-school service contractor, provides an easy-to-use parent tracking app called Durham Bus tracker.  More information and a link to download are found on the Office of Transportation’s Bus Tracker website. 

The NPS transportation service is only for home-to-school travel and cannot transport a student to a different address other than the one the student is enrolled with.

The assignment of bus stops each year is based on several factors such as Local, state, and federal safety standards. As well as on the number and residence of eligible students, bus capacity, and bus route configuration. For further information on the request process and to obtain forms please visit the Office of Transportation’s Forms website. 

We understand that dropping off and picking up students can conflict with work schedules.  Luckily The Carver Foundation of Norwalk offers before-school and after-school programs that can aid in alleviating parents’ schedules. You can find The Carver Foundation’s information here.

Eligibility limits are measured from the property line of the family's home shortest distance to the property line of the school, not door to door.

A walking linear measurement wheel is used to measure the distance in feet and is then converted to mileage. A car odometer reading or GPS navigation are not state-accepted tools for measuring eligibility as tire size, wheel base, and odometers vary on vehicles.

If you are not certain of your eligibility please contact your school's main office for further information.

Students are required to be at bus stops 15 minutes prior to the scheduled arrival time, this is to ensure ample time for the routes. A bus can arrive up to 15 minutes after the scheduled arrival time and still be considered "on time" at the school.

During the first few weeks of school, it is important for students to adhere to this policy. As the weeks go by and the community becomes adjusted to the opening of school the actual arrival time will be closer to schedule.

Please keep in mind that although we do our best to keep open lines of communication with families, routes are subject to change at any time without prior notification.